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Company Policy

vaccinations

Vaccinations

For all dogs, we require a valid rabies tag or vaccination records containing dates of rabies vaccination. For all cats, a valid vaccination record containing dates of rabies vaccination is required. Up to date rabies vaccination is required by the State of Massachusetts.

This policy is strictly enforced.

Aggressive Dog

Aggressive / Difficult Pets

I understand that although most pets are very well behaved, not all are "perfect angels". I understand Stinky's Kittens & Doggies Too LLC will make every attempt in the safe handling of my pet. In the event that my pet demonstartes aggressive behavior, or if I have misrepresnted my pet's tendency/history of doing so that Stinky's Kittens & Doggies Too LLC reserves the right to refuse service to my pet and I will be responsible for the portion of the grooming services rendered. I also understand that all bites will be reported to the local authorities as required by law.

Shaggy Dog

Matted Pets

Stinky's Kittens & Doggies Too will not demat or clip a severley matted pet.

Removing a heavily matted coat includes risks of nicks, cuts or abrasions due to warts, moles, or skin folds trapped in the mats. Heavy matting can also trap moisture near the pet’s skin allowing fungus or bacteria to grow causing skin irritations that exist prior to the grooming process. After effects of mat removal procedures can include itchiness, skin redness and/or irritation, self-inflicted irritations or abrasions and failure of the hair to regrow in areas. I am aware that closely shaven pets due to matting are also prone to sunburn and should either have sun screen applied daily or should be kept out of the sun until the hair growth is sufficient to protect the skin. In some cases pets may also exhibit brief behavioral changes. In certain breeds and coat types, the coat may not grow back the same.

Black Cat

Cancellations

On rare occasions, Stinky's Kittens & Doggies Too may need to cancel appointments due to equipment failure, power outages, family emergencies, etc. Every effort will be made to contact you in advance.

If you cannot keep your appointment, please call us 24 hours in advance so we may fill your spot. If you have more then 3 "no show/no call" appointments, I will no longer be able to accept you as a client. I understand that emergencies, illness and other things "come up" and I will make exceptions accordingly.

Alarm Clock

Late Policy

If you are running late for your appointment, please call me and let me know. Since I run on such a tight grooming schedule and groom dogs by individual appointments, I may not be able to accommodate you if you are more then 15 minutes late.

Pets not picked up after several phone attempts will be charged a sitting fee of $10.00 per hour.